Delete your GuruAI account

Request account and data deletion

Email privacy@bayonai.com from the email address associated with your GuruAI account, with the subject “GuruAI account and data deletion request”. You can make this request without signing in or reinstalling the app. BayonAI monitors this address for privacy requests.

If the button does not open your email app, compose an email to the address above. If you cannot access your account email, explain that in your message so we can help verify your identity. Do not include your password, payment card details, or sign-in codes.

Sending the email starts a request; it does not immediately delete your account. BayonAI may verify your identity and authority before acting.

What the request covers

This request closes your GuruAI account and deletes GuruAI-specific settings, conversations, memories, and attachments. Your shared BayonAI sign-in and access to other BayonAI apps are preserved, together with profile information, subscriptions and data those apps still use. You can also ask to delete specific personal data without closing GuruAI; identify the data in your request.

To complete deletion, we ask you to sign out of GuruAI and stop using it during a 24-hour inactivity period so processing already in progress can finish. You do not need to sign out of other BayonAI apps. If you use GuruAI again after deletion, that new activity can create new GuruAI data.

Some data may need to be retained for security, fraud prevention, disputes, tax, or legal obligations. Support records and provider logs follow the retention terms described in our privacy policy. Deleted attachment objects remain recoverable for 7 days under our Cloud Storage soft-delete setting. Our Google Cloud Logging buckets retain data for 30 days for ordinary records and 400 days for required audit records. Other providers follow the retention terms in our privacy policy. Our response identifies any retained data, the reason and the applicable retention period; it does not describe retained records as immediately erased.

Response timing

We respond within the period required by applicable law, generally within 30 days for EEA/UK requests and 45 days for many US state requests, subject to permitted extensions. These are response windows; the response will explain the handling of your request and any applicable retention requirements.

Subscriptions and local data

A deletion request does not itself confirm cancellation of a paid subscription. If you have an active subscription, include a cancellation request in your email. If available, you can also use Manage subscription in your profile. Uninstalling the app does not delete server-held account data or cancel a subscription.

After your request, you can remove data stored on your device by clearing the app or browser site data. For provider-specific retention details and your other rights, read our Privacy policy.

GuruAI is operated by BayonAI.